All orders placed on https://thecutemini.shop are subject to a 1-3 business day processing period prior to shipment. Once your items are dispatched the estimated delivery time is:
• Domestic 🇺🇸 🇬🇧 = 6-12 Business Days
• International 🌎 = 9-18 Business Days
When your order is shipped out you will receive a shipping confirmation email containing your tracking information.
Please note: all orders are subject to a 1-3 business day processing period prior to shipment.
Free Shipping - Once processed your order will be delivered within 9-18 business days.
Priority Processing - Once processed your order will be delivered within 6-12 business days.
1. Changes to your order: Once your order is shipped we cannot modify it. This means, we cannot change the delivery address, shipping method or item(s) within the order.
2. Verify your shipping address; Please verify your shipping address is correct prior to completing check out. We do not replace or refund orders that are unable to be delivered due to incorrect or incomplete addresses.
3. Lost, stolen or missing packages: Once your order is shipped, we no longer have control over the delivery. If you believe your package is lost, stolen or missing we recommend opening a claim with the shipping courier.
4. Refunds: We do not issue refunds to orders that are scanned "Delivered". If your tracking is showing your package was delivered but you have not received it, we suggest contacting your local post office and opening a claim.
5. Tracking numbers: Tracking numbers can be found within your shipping confirmation email which is sent to the email address used to place the order. Tracking numbers may take up to 72 hours to validate.
6. Return shipping cost: In the event you need to make a return, we do not cover return shipping costs.
7. Our fulfilment centers: Orders may ship from our domestic fulfilment center or from our international shipping facility depending on current stock availability.
8. Shipping fees: We do not up-charge on shipping costs therefore shipping fees are non-refundable.